T&C's

This privacy policy sets out how “disguised” uses and protects any information that you give “disguised” when you use this website. “disguised” is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. “disguised” may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This site is the property of “disguised.” Use of this site, any services made available through this site or the purchase of products using the site is subject to your agreement to the terms and conditions and the completion of any applicable registration requirement. By accessing or registering to access any portion of this site or any services or by using any part of this site or any services you agree to be bound by these terms and conditions. If you do not agree to be bound by these terms and conditions, do not proceed any further and do not access or use this site or any of the services made available.


Image ownership

Users of the “disguised” customize section acknowledge and agree that the image submitted to disguised.com is either owned by you or rightfully licensed to you for your own personal use. All image submissions must follow the terms and conditions of use of set out by disguised.com. Any misuse of this service whether directly or indirectly as defined as the infringement of the rightful owner’s trademarks or copyrights shall be the sole responsibility of the user (You) and the use of any images that violate any intellectual property laws shall be your responsibility and at your own risk. By using this service “disguised” holds no responsibility for any images used and any infringement or copyright problems are immediately waivered.


Terms of Use

Use of this site is solely at “disguised”s discretion, and “disguised” reserves the right to prohibit anyone from accessing, browsing, supplying information to or downloading information from this site. You are not granted any rights in or to this site, any services or any information, other than the limited right to use this site, the Services or the information according to the terms of this agreement and the policies and procedures that disguised may adopt and make available on this site from time to time. Uncommon may terminate your access to this site at any time. This site is for your personal, non-commercial use.


Delivery

 At disguised we ship our cases all around the world. UK orders are generally shipped on the day of purchase using Royal Mail First Class Post. Orders generally arrive within 1-2 working days.

International orders are sent via Royal Mail Airmail Small Packet Post and generally arrive within 5-7 working days.

International orders are subject to taxes, customs fees and duties. You will be responsible for any taxes, customs fees and duties that might be incurred.


Returns

Customer satisfaction is very important to us here at disguised. If you are not satisfied with your purchase, please email us at info@disguised.com within 14 days of your receipt of goods to explain why you are not happy with your purchase. Once we have confirmed we are able to accept your return, we will then process a replacement case (or full refund if you would prefer that) and we will provide you with a return authorisation number. Please do not send an item to “disguised” without contacting us first. 

Please note that after 14 days, disguised cannot accept returns. We also will not accept returns for “customized” cases where you have ordered the wrong case or uploaded the wrong image. All customized items are printed on demand and we cannot accept returns for them unless they are faulty as they have no resale value.


Contact Us

If you have any further questions or concerns please feel free to contact us as info@disguised.com

Our address is:

disguised

Unit E
18 Albert Mews
Northwood
Middlesex
HA6 1BN